6e66f766c3049f10acaaf64d0501314aPKIFactorx_2273904_pkifac_01.0.0PKIFactor application for ServiceNow: certificate inventory table, events API (incidents and change requests), role x_2273904_pkifac_0.api_user and access controls.PKIFactord89ffa1bc3c41310acaaf64d050131e2loadedsys_remote_update_setadmin2026-10-26 01:41:53d6df3a5bc3841310acaaf64d050131c50admin2026-10-26 01:41:53DELETE6e66f766c3049f10acaaf64d0501314acustomeritem_option_new_72626257c3c01310acaaf64d0501310e<?xml version="1.0" encoding="UTF-8"?><record_update table="item_option_new"><item_option_new action="DELETE"><active>true</active><attributes/><cat_item display_value="Révoquer un certificat">66622257c3c01310acaaf64d050131b8</cat_item><category/><choice_direction>down</choice_direction><choice_field/><choice_table/><conversational_label/><create_roles/><default_html_value/><default_value/><delete_roles/><delivery_plan/><description/><disable_initial_slot_fill>false</disable_initial_slot_fill><display_title>false</display_title><do_not_select_first>false</do_not_select_first><dynamic_default_value/><dynamic_ref_qual/><dynamic_value_dot_walk_path/><dynamic_value_field/><enable_also_request_for>false</enable_also_request_for><example_text/><field/><global>false</global><help_tag>More information</help_tag><help_text/><hidden>false</hidden><include_none>false</include_none><instructions/><layout>normal</layout><list_table/><lookup_dependent_question/><lookup_label/><lookup_price/><lookup_source/><lookup_table/><lookup_unique>false</lookup_unique><lookup_value/><macro/><macroponent/><mandatory>true</mandatory><map_to_field>false</map_to_field><mask_use_confirmation>false</mask_use_confirmation><mask_use_encryption>false</mask_use_encryption><name>motif</name><not_available_conversation>false</not_available_conversation><order>300</order><post_insert_script/><price_if_checked>0</price_if_checked><pricing_implications>false</pricing_implications><published_ref/><question_text>Motif de la révocation</question_text><read_only>false</read_only><read_roles/><read_script/><rec_lookup_price/><rec_price_if_checked>0</rec_price_if_checked><record/><record_producer_table/><reference/><reference_qual/><reference_qual_condition/><rich_text/><roles_to_use_also_request_for/><save_script><![CDATA[/** This script is executed before the Record is generated
* `current`- GlideRecord produced by Record Producer
* Don't use `current.update()` or `current.insert()` as the record is generated by Record Producer
* Don't use `current.setValue('sys_class_name', 'xxx')` as this will trigger reparent flow and can cause data loss
* Avoid `current.setAbortAction()` and generate a separate record
* Use `producer.var1` to access variables
*/]]></save_script><scale_max>5</scale_max><scale_min>0</scale_min><show_help>false</show_help><show_help_on_load>false</show_help_on_load><sp_widget/><summary_macro/><sys_class_name>item_option_new</sys_class_name><sys_created_by>admin</sys_created_by><sys_created_on>2026-10-25 23:33:19</sys_created_on><sys_id>72626257c3c01310acaaf64d0501310e</sys_id><sys_mod_count>0</sys_mod_count><sys_name>Motif de la révocation</sys_name><sys_package display_value="PKIFactor" source="x_2273904_pkifac_0">6e66f766c3049f10acaaf64d0501314a</sys_package><sys_policy/><sys_scope display_value="PKIFactor">6e66f766c3049f10acaaf64d0501314a</sys_scope><sys_update_name>item_option_new_72626257c3c01310acaaf64d0501310e</sys_update_name><sys_updated_by>admin</sys_updated_by><sys_updated_on>2026-10-25 23:33:19</sys_updated_on><table/><tooltip/><topic_block/><type>2</type><ui_page/><unique>false</unique><use_dynamic_default>false</use_dynamic_default><use_reference_qualifier>simple</use_reference_qualifier><validate_regex/><variable_name/><variable_set/><variable_width/><visibility>1</visibility><visible_bundle>true</visible_bundle><visible_guide>true</visible_guide><visible_standalone>true</visible_standalone><visible_summary>true</visible_summary><write_roles/></item_option_new><sys_translated_text action="delete_multiple" query="documentkey=72626257c3c01310acaaf64d0501310e"/><fx_price action="delete_multiple" query="id=72626257c3c01310acaaf64d0501310e"/></record_update>-25985263d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:5312df3a5bc3841310acaaf64d050131c701a175ddf77c0000001admin2026-10-26 01:41:53
Motif de la révocationVariableglobala5e26e9713c013107fb5cec870059745a5e26e9713c013107fb5cec870059745:-25985263,ba626257a2c01310bd8ca111ee1d281c:228919284DELETE6e66f766c3049f10acaaf64d0501314acustomersc_cat_item_4262ee17c3c01310acaaf64d05013122restrictedtrueon_desktopfalseca62ee17c3c01310acaaf64d05013118system0523da512c611228900811a37c97c20141970-01-03 00:00:00non_zerounspecifiedfalsetruefalsefalsefalseuse_desktop_pictureDemander un certificatfalsefalsefalsefalsefalsefalsefalsetruefalsefalsefalsefalsefalse06816f79cc0a8016401c5a33be04be441JavaScript: popupOpenStandard("com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id=4262ee17c3c01310acaaf64d05013122&sysparm_preview=true", "summary");0e0d08b13c3330100c8b837659bba8fb4Nouveau certificat émis par PKIFactor, selon les profils autorisés pour la personnefalsefalsesc_cat_itemadmin2026-10-25 23:33:164262ee17c3c01310acaaf64d0501312213Demander un certificat6e66f766c3049f10acaaf64d0501314a6e66f766c3049f10acaaf64d0501314asc_cat_item_4262ee17c3c01310acaaf64d05013122system2026-10-25 23:35:24itemtrue13truetruetrue]]>-1129561394d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:5312df3e5bc3c41310acaaf64d0501318501a175ddf7410000001admin2026-10-26 01:41:53
Demander un certificatCatalog Itemglobal55e22e9787c01310595bfc781f608bea55e22e9787c01310595bfc781f608bea:-1129561394,99e22e970ec01310e56dcce6cf1f63c5:411853475,91e22e97bfc013104218d4becd32f6a1:-553417768,01e22e97b6c01310b953bd410b93648d:1151213079,05e22e97fac0131049ff08bf6f3ca967:-1439123370,85e22e9750c013108dd123d4d15dc54c:265507477,70e22e976cc0131074fbb18f84e42a25:88390351,f0e22e978cc0131045a881ebdee7220a:1793021198,e6622257d4c0131048f37ed1faa97831:-797315251,6a622257c9c013103efc0fe4d69ed811:907315596,6662ee17efc01310f11e0a572035baf4:-1683020853,1a62ee17fcc01310c08b35f1494497e3:21609994,5662ee1739c013100ce37a020f4bfcd2:1726240841,1a62ee179dc01310f845875619ae8cb2:-864095608,5a62ee175cc013103b65b50295d9789b:840535239,5a62ee175cc013103b65b50295d9789b:840535239INSERT_OR_UPDATE6e66f766c3049f10acaaf64d0501314acustomersys_dictionary_x_2273904_pkifac_0_certificate_auto_renewtruefalsefalseAuto Renewfalsefalsefalseauto_renewfalsefalsebooleanfalsex_2273904_pkifac_0_certificatefalsefalsefalsefalsefalsesys_dictionaryadmin2026-10-23 22:00:21e653e893827d4e4c8503f50a94897b4fAuto Renew6e66f766c3049f10acaaf64d0501314a6e66f766c3049f10acaaf64d0501314asys_dictionary_x_2273904_pkifac_0_certificate_auto_renewadmin2026-10-23 22:00:21falsefalsefalsefalsefalsesimplefalsescriptfalse]]>-117925173d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:5312df3e5bc3c41310acaaf64d0501318a01a175ddf1e30000001admin2026-10-26 01:41:53
x_2273904_pkifac_0_certificate.x_2273904_pkifac_0.api_userAccess Rolesglobalbf751af27f48df10508c7e5623f3eaf1bf751af27f48df10508c7e5623f3eaf1:1569301685,0ff9336ee5049f1018ae898d2748a1eb:1376332532DELETE6e66f766c3049f10acaaf64d0501314acustomeritem_option_new_aa622257c3c01310acaaf64d0501318e<?xml version="1.0" encoding="UTF-8"?><record_update table="item_option_new"><item_option_new action="DELETE"><active>true</active><attributes/><cat_item display_value="Renouveler un certificat">2e622257c3c01310acaaf64d05013138</cat_item><category/><choice_direction>down</choice_direction><choice_field/><choice_table/><conversational_label/><create_roles/><default_html_value/><default_value/><delete_roles/><delivery_plan/><description/><disable_initial_slot_fill>false</disable_initial_slot_fill><display_title>false</display_title><do_not_select_first>false</do_not_select_first><dynamic_default_value/><dynamic_ref_qual/><dynamic_value_dot_walk_path/><dynamic_value_field/><enable_also_request_for>false</enable_also_request_for><example_text/><field/><global>false</global><help_tag>More information</help_tag><help_text/><hidden>false</hidden><include_none>false</include_none><instructions/><layout>normal</layout><list_table/><lookup_dependent_question/><lookup_label/><lookup_price/><lookup_source/><lookup_table/><lookup_unique>false</lookup_unique><lookup_value/><macro/><macroponent/><mandatory>true</mandatory><map_to_field>false</map_to_field><mask_use_confirmation>false</mask_use_confirmation><mask_use_encryption>false</mask_use_encryption><name>csr</name><not_available_conversation>false</not_available_conversation><order>300</order><post_insert_script/><price_if_checked>0</price_if_checked><pricing_implications>false</pricing_implications><published_ref/><question_text>Nouvelle demande de signature (CSR, PEM)</question_text><read_only>false</read_only><read_roles/><read_script/><rec_lookup_price/><rec_price_if_checked>0</rec_price_if_checked><record/><record_producer_table/><reference/><reference_qual/><reference_qual_condition/><rich_text/><roles_to_use_also_request_for/><save_script><![CDATA[/** This script is executed before the Record is generated
* `current`- GlideRecord produced by Record Producer
* Don't use `current.update()` or `current.insert()` as the record is generated by Record Producer
* Don't use `current.setValue('sys_class_name', 'xxx')` as this will trigger reparent flow and can cause data loss
* Avoid `current.setAbortAction()` and generate a separate record
* Use `producer.var1` to access variables
*/]]></save_script><scale_max>5</scale_max><scale_min>0</scale_min><show_help>false</show_help><show_help_on_load>false</show_help_on_load><sp_widget/><summary_macro/><sys_class_name>item_option_new</sys_class_name><sys_created_by>admin</sys_created_by><sys_created_on>2026-10-25 23:33:18</sys_created_on><sys_id>aa622257c3c01310acaaf64d0501318e</sys_id><sys_mod_count>0</sys_mod_count><sys_name>Nouvelle demande de signature (CSR, PEM)</sys_name><sys_package display_value="PKIFactor" source="x_2273904_pkifac_0">6e66f766c3049f10acaaf64d0501314a</sys_package><sys_policy/><sys_scope display_value="PKIFactor">6e66f766c3049f10acaaf64d0501314a</sys_scope><sys_update_name>item_option_new_aa622257c3c01310acaaf64d0501318e</sys_update_name><sys_updated_by>admin</sys_updated_by><sys_updated_on>2026-10-25 23:33:18</sys_updated_on><table/><tooltip/><topic_block/><type>2</type><ui_page/><unique>false</unique><use_dynamic_default>false</use_dynamic_default><use_reference_qualifier>simple</use_reference_qualifier><validate_regex/><variable_name/><variable_set/><variable_width/><visibility>1</visibility><visible_bundle>true</visible_bundle><visible_guide>true</visible_guide><visible_standalone>true</visible_standalone><visible_summary>true</visible_summary><write_roles/></item_option_new><sys_translated_text action="delete_multiple" query="documentkey=aa622257c3c01310acaaf64d0501318e"/><fx_price action="delete_multiple" query="id=aa622257c3c01310acaaf64d0501318e"/></record_update>103677556d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:531adf3e5bc3c41310acaaf64d0501318201a175ddf6c70000001admin2026-10-26 01:41:53
Nouvelle demande de signature (CSR, PEM)Variableglobal28e2aa972bc013108ca822c5ce91e4f028e2aa972bc013108ca822c5ce91e4f0:103677556,62622257b5c013102e2715b5bdd3cfb6:1043310775INSERT_OR_UPDATE6e66f766c3049f10acaaf64d0501314acustomersys_app_6e66f766c3049f10acaaf64d0501314atruetruenonefalseSNSfalsees_latesttruenonenonePKIFactorfalsefalsepermissivex_2273904_pkifac_0falseApplication d'intégration Certificate Lifecycle Management (CLM). Gère l'inventaire des certificats, les alertes d'expiration, les demandes/renouvellements/révocations via API REST, et les automatisations associées.x_2273904_pkifac_0sys_appadmin2026-10-23 21:44:516e66f766c3049f10acaaf64d0501314a1admin2026-10-23 21:44:52truefalse1.0.1]]>-1520361884d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:531adf3e5bc3c41310acaaf64d0501318701a175ddf0f40000001admin2026-10-26 01:41:53
CertificateList Layoutglobal66795efa4448df1071d8eb6c261ba02c66795efa4448df1071d8eb6c261ba02c:161352340Default viewDELETE6e66f766c3049f10acaaf64d0501314acustomercatalog_script_client_e2622257c3c01310acaaf64d05013128<?xml version="1.0" encoding="UTF-8"?><record_update sys_domain="global" table="catalog_script_client"><catalog_script_client action="DELETE"><active>true</active><applies_catalog>true</applies_catalog><applies_extended>false</applies_extended><applies_req_item>false</applies_req_item><applies_sc_task>false</applies_sc_task><applies_target_record>false</applies_target_record><applies_to>item</applies_to><cat_item display_value="Demander un certificat">4262ee17c3c01310acaaf64d05013122</cat_item><cat_variable>IO:1a62ee17c3c01310acaaf64d05013195</cat_variable><condition/><description/><field/><global>true</global><isolate_script>true</isolate_script><messages/><name>PKIFactor - profils autorisés</name><order/><published_ref/><script><![CDATA[/*
* ServiceNow : script client d'article de catalogue, type onChange sur la variable « requested_for »
* (il s'exécute aussi au chargement du formulaire, isLoading = true).
* Remplit la liste « profil » avec les profils que PKIFactor autorise POUR CETTE PERSONNE :
* jamais une liste figée, jamais le profil d'une autre organisation.
* Un seul script : sur le Service Portal, chaque script client est isolé des autres.
* ÉPROUVÉ sur une instance Zurich (patch 10) le 26/10/2026.
*/
function onChange(control, oldValue, newValue, isLoading) {
g_form.clearOptions('profil');
g_form.addOption('profil', '', '-- Chargement des profils... --');
if (!newValue) return;
var ga = new GlideAjax('PKIFactorClient');
ga.addParam('sysparm_name', 'listerProfils');
ga.addParam('sysparm_user', newValue);
ga.getXMLAnswer(function(reponse) {
g_form.clearOptions('profil');
var d = {};
try { d = JSON.parse(reponse); } catch (e) { d = { erreur: reponse }; }
if (d.erreur) {
g_form.addOption('profil', '', '-- Indisponible --');
g_form.showFieldMsg('profil', 'PKIFactor : ' + d.erreur, 'error');
return;
}
if (!d.profils || !d.profils.length) {
g_form.addOption('profil', '', '-- Aucun profil autorisé pour cette personne --');
return;
}
g_form.addOption('profil', '', '-- Choisir un profil --');
for (var i = 0; i < d.profils.length; i++) {
var p = d.profils[i];
g_form.addOption('profil', String(p.id), p.nom + (p.approbation ? ' (avec approbation)' : ''));
}
});
}
]]></script><sys_class_name>catalog_script_client</sys_class_name><sys_created_by>admin</sys_created_by><sys_created_on>2026-10-25 23:33:18</sys_created_on><sys_domain>global</sys_domain><sys_domain_path>/</sys_domain_path><sys_id>e2622257c3c01310acaaf64d05013128</sys_id><sys_mod_count>0</sys_mod_count><sys_name>PKIFactor - profils autorisés</sys_name><sys_overrides/><sys_package display_value="PKIFactor" source="x_2273904_pkifac_0">6e66f766c3049f10acaaf64d0501314a</sys_package><sys_policy/><sys_scope display_value="PKIFactor">6e66f766c3049f10acaaf64d0501314a</sys_scope><sys_update_name>catalog_script_client_e2622257c3c01310acaaf64d05013128</sys_update_name><sys_updated_by>admin</sys_updated_by><sys_updated_on>2026-10-25 23:33:18</sys_updated_on><table/><type>onChange</type><ui_type>10</ui_type><va_supported>true</va_supported><variable_set/><view/></catalog_script_client></record_update>271566908d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:531edf3a5bc3841310acaaf64d050131c501a175ddf7370000001admin2026-10-26 01:41:53
PKIFactor - profils autorisésCatalog Client Scriptsglobald5e22e97b2c01310ec57fad69e93f6a5d5e22e97b2c01310ec57fad69e93f6a5:271566908,66622257d3c013109a91496c9b4cd136:-474101328DELETE6e66f766c3049f10acaaf64d0501314acustomeritem_option_new_ea622257c3c01310acaaf64d0501310a<?xml version="1.0" encoding="UTF-8"?><record_update table="item_option_new"><item_option_new action="DELETE"><active>true</active><attributes/><cat_item display_value="Demander un certificat">4262ee17c3c01310acaaf64d05013122</cat_item><category/><choice_direction>down</choice_direction><choice_field/><choice_table/><conversational_label/><create_roles/><default_html_value/><default_value/><delete_roles/><delivery_plan/><description/><disable_initial_slot_fill>false</disable_initial_slot_fill><display_title>false</display_title><do_not_select_first>false</do_not_select_first><dynamic_default_value/><dynamic_ref_qual/><dynamic_value_dot_walk_path/><dynamic_value_field/><enable_also_request_for>false</enable_also_request_for><example_text/><field/><global>false</global><help_tag>More information</help_tag><help_text/><hidden>false</hidden><include_none>false</include_none><instructions/><layout>normal</layout><list_table/><lookup_dependent_question/><lookup_label/><lookup_price/><lookup_source/><lookup_table/><lookup_unique>false</lookup_unique><lookup_value/><macro/><macroponent/><mandatory>true</mandatory><map_to_field>false</map_to_field><mask_use_confirmation>false</mask_use_confirmation><mask_use_encryption>false</mask_use_encryption><name>csr</name><not_available_conversation>false</not_available_conversation><order>500</order><post_insert_script/><price_if_checked>0</price_if_checked><pricing_implications>false</pricing_implications><published_ref/><question_text>Demande de signature (CSR, PEM)</question_text><read_only>false</read_only><read_roles/><read_script/><rec_lookup_price/><rec_price_if_checked>0</rec_price_if_checked><record/><record_producer_table/><reference/><reference_qual/><reference_qual_condition/><rich_text/><roles_to_use_also_request_for/><save_script><![CDATA[/** This script is executed before the Record is generated
* `current`- GlideRecord produced by Record Producer
* Don't use `current.update()` or `current.insert()` as the record is generated by Record Producer
* Don't use `current.setValue('sys_class_name', 'xxx')` as this will trigger reparent flow and can cause data loss
* Avoid `current.setAbortAction()` and generate a separate record
* Use `producer.var1` to access variables
*/]]></save_script><scale_max>5</scale_max><scale_min>0</scale_min><show_help>false</show_help><show_help_on_load>false</show_help_on_load><sp_widget/><summary_macro/><sys_class_name>item_option_new</sys_class_name><sys_created_by>admin</sys_created_by><sys_created_on>2026-10-25 23:33:18</sys_created_on><sys_id>ea622257c3c01310acaaf64d0501310a</sys_id><sys_mod_count>0</sys_mod_count><sys_name>Demande de signature (CSR, PEM)</sys_name><sys_package display_value="PKIFactor" source="x_2273904_pkifac_0">6e66f766c3049f10acaaf64d0501314a</sys_package><sys_policy/><sys_scope display_value="PKIFactor">6e66f766c3049f10acaaf64d0501314a</sys_scope><sys_update_name>item_option_new_ea622257c3c01310acaaf64d0501310a</sys_update_name><sys_updated_by>admin</sys_updated_by><sys_updated_on>2026-10-25 23:33:18</sys_updated_on><table/><tooltip/><topic_block/><type>2</type><ui_page/><unique>false</unique><use_dynamic_default>false</use_dynamic_default><use_reference_qualifier>simple</use_reference_qualifier><validate_regex/><variable_name/><variable_set/><variable_width/><visibility>1</visibility><visible_bundle>true</visible_bundle><visible_guide>true</visible_guide><visible_standalone>true</visible_standalone><visible_summary>true</visible_summary><write_roles/></item_option_new><sys_translated_text action="delete_multiple" query="documentkey=ea622257c3c01310acaaf64d0501310a"/><fx_price action="delete_multiple" query="id=ea622257c3c01310acaaf64d0501310a"/></record_update>1413535613d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:531edf3e5bc3c41310acaaf64d0501318301a175ddf7290000001admin2026-10-26 01:41:53
PKIFactor EventsScripted REST APIglobal182b38f2324c9f106b8a246818008b8b182b38f2324c9f106b8a246818008b8b:1585831645DELETE6e66f766c3049f10acaaf64d0501314acustomeritem_option_new_1a62ee17c3c01310acaaf64d05013195<?xml version="1.0" encoding="UTF-8"?><record_update table="item_option_new"><item_option_new action="DELETE"><active>true</active><attributes/><cat_item display_value="Demander un certificat">4262ee17c3c01310acaaf64d05013122</cat_item><category/><choice_direction>down</choice_direction><choice_field/><choice_table/><conversational_label/><create_roles/><default_html_value/><default_value>javascript:gs.getUserID()</default_value><delete_roles/><delivery_plan/><description/><disable_initial_slot_fill>false</disable_initial_slot_fill><display_title>false</display_title><do_not_select_first>false</do_not_select_first><dynamic_default_value/><dynamic_ref_qual/><dynamic_value_dot_walk_path/><dynamic_value_field/><enable_also_request_for>false</enable_also_request_for><example_text/><field/><global>false</global><help_tag>More information</help_tag><help_text/><hidden>false</hidden><include_none>false</include_none><instructions/><layout>normal</layout><list_table/><lookup_dependent_question/><lookup_label/><lookup_price/><lookup_source/><lookup_table/><lookup_unique>false</lookup_unique><lookup_value/><macro/><macroponent/><mandatory>true</mandatory><map_to_field>false</map_to_field><mask_use_confirmation>false</mask_use_confirmation><mask_use_encryption>false</mask_use_encryption><name>requested_for</name><not_available_conversation>false</not_available_conversation><order>100</order><post_insert_script/><price_if_checked>0</price_if_checked><pricing_implications>false</pricing_implications><published_ref/><question_text>Pour qui</question_text><read_only>false</read_only><read_roles/><read_script/><rec_lookup_price/><rec_price_if_checked>0</rec_price_if_checked><record/><record_producer_table/><reference>sys_user</reference><reference_qual/><reference_qual_condition/><rich_text/><roles_to_use_also_request_for/><save_script><![CDATA[/** This script is executed before the Record is generated
* `current`- GlideRecord produced by Record Producer
* Don't use `current.update()` or `current.insert()` as the record is generated by Record Producer
* Don't use `current.setValue('sys_class_name', 'xxx')` as this will trigger reparent flow and can cause data loss
* Avoid `current.setAbortAction()` and generate a separate record
* Use `producer.var1` to access variables
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Pour quiVariableglobalfce22e9717c01310bf729f4912eae70efce22e9717c01310bf729f4912eae70e:29061796,9a62ee17c7c0131060a4e481bac6dfbc:-1850919585DELETE6e66f766c3049f10acaaf64d0501314acustomeritem_option_new_ea622257c3c01310acaaf64d0501316c<?xml version="1.0" encoding="UTF-8"?><record_update table="item_option_new"><item_option_new action="DELETE"><active>true</active><attributes/><cat_item display_value="Renouveler un certificat">2e622257c3c01310acaaf64d05013138</cat_item><category/><choice_direction>down</choice_direction><choice_field/><choice_table/><conversational_label/><create_roles/><default_html_value/><default_value>javascript:gs.getUserID()</default_value><delete_roles/><delivery_plan/><description/><disable_initial_slot_fill>false</disable_initial_slot_fill><display_title>false</display_title><do_not_select_first>false</do_not_select_first><dynamic_default_value/><dynamic_ref_qual/><dynamic_value_dot_walk_path/><dynamic_value_field/><enable_also_request_for>false</enable_also_request_for><example_text/><field/><global>false</global><help_tag>More information</help_tag><help_text/><hidden>false</hidden><include_none>false</include_none><instructions/><layout>normal</layout><list_table/><lookup_dependent_question/><lookup_label/><lookup_price/><lookup_source/><lookup_table/><lookup_unique>false</lookup_unique><lookup_value/><macro/><macroponent/><mandatory>true</mandatory><map_to_field>false</map_to_field><mask_use_confirmation>false</mask_use_confirmation><mask_use_encryption>false</mask_use_encryption><name>requested_for</name><not_available_conversation>false</not_available_conversation><order>100</order><post_insert_script/><price_if_checked>0</price_if_checked><pricing_implications>false</pricing_implications><published_ref/><question_text>Pour qui</question_text><read_only>false</read_only><read_roles/><read_script/><rec_lookup_price/><rec_price_if_checked>0</rec_price_if_checked><record/><record_producer_table/><reference>sys_user</reference><reference_qual/><reference_qual_condition/><rich_text/><roles_to_use_also_request_for/><save_script><![CDATA[/** This script is executed before the Record is generated
* `current`- GlideRecord produced by Record Producer
* Don't use `current.update()` or `current.insert()` as the record is generated by Record Producer
* Don't use `current.setValue('sys_class_name', 'xxx')` as this will trigger reparent flow and can cause data loss
* Avoid `current.setAbortAction()` and generate a separate record
* Use `producer.var1` to access variables
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CertificateForm Layoutglobal69a8fc7ea40c9f106e6f73131beda2e569a8fc7ea40c9f106e6f73131beda2e5:-1396424451,d7f9736ee4049f107a50c4cca3276937:2139206562DELETE6e66f766c3049f10acaaf64d0501314acustomersys_ws_definition_c7626257c3c01310acaaf64d050131b9true/api/x_2273904_pkifac_0/pkifactor_feedbackapplication/json,application/xml,text/xmlfalseNo active default versionfalsePKIFactor Ticket Feedbackx_2273904_pkifac_0application/json,application/xml,text/xmlfalsepkifactor_feedbackNotes de PKIFactor dans les tickets issus de ses articles de cataloguesys_ws_definitionadmin2026-10-25 23:33:20c7626257c3c01310acaaf64d050131b90PKIFactor Ticket Feedback6e66f766c3049f10acaaf64d0501314a6e66f766c3049f10acaaf64d0501314asys_ws_definition_c7626257c3c01310acaaf64d050131b9admin2026-10-25 23:33:20]]>109927211d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:5452df3e5bc3c41310acaaf64d050131b501a175ddf7b50000001admin2026-10-26 01:41:54
PKIFactor Ticket FeedbackScripted REST APIglobal22e2ae97fbc0131033f2a589249c37ab22e2ae97fbc0131033f2a589249c37ab:109927211,4f626257d1c013107b543c9b89506cce:340120351DELETE6e66f766c3049f10acaaf64d0501314acustomeritem_option_new_9a62ee17c3c01310acaaf64d050131dc<?xml version="1.0" encoding="UTF-8"?><record_update table="item_option_new"><item_option_new action="DELETE"><active>true</active><attributes/><cat_item display_value="Demander un certificat">4262ee17c3c01310acaaf64d05013122</cat_item><category/><choice_direction>down</choice_direction><choice_field/><choice_table/><conversational_label/><create_roles/><default_html_value/><default_value/><delete_roles/><delivery_plan/><description/><disable_initial_slot_fill>false</disable_initial_slot_fill><display_title>false</display_title><do_not_select_first>false</do_not_select_first><dynamic_default_value/><dynamic_ref_qual/><dynamic_value_dot_walk_path/><dynamic_value_field/><enable_also_request_for>false</enable_also_request_for><example_text/><field/><global>false</global><help_tag>More information</help_tag><help_text/><hidden>false</hidden><include_none>false</include_none><instructions/><layout>normal</layout><list_table/><lookup_dependent_question/><lookup_label/><lookup_price/><lookup_source/><lookup_table/><lookup_unique>false</lookup_unique><lookup_value/><macro/><macroponent/><mandatory>true</mandatory><map_to_field>false</map_to_field><mask_use_confirmation>false</mask_use_confirmation><mask_use_encryption>false</mask_use_encryption><name>nom_commun</name><not_available_conversation>false</not_available_conversation><order>300</order><post_insert_script/><price_if_checked>0</price_if_checked><pricing_implications>false</pricing_implications><published_ref/><question_text>Nom commun (CN)</question_text><read_only>false</read_only><read_roles/><read_script/><rec_lookup_price/><rec_price_if_checked>0</rec_price_if_checked><record/><record_producer_table/><reference/><reference_qual/><reference_qual_condition/><rich_text/><roles_to_use_also_request_for/><save_script><![CDATA[/** This script is executed before the Record is generated
* `current`- GlideRecord produced by Record Producer
* Don't use `current.update()` or `current.insert()` as the record is generated by Record Producer
* Don't use `current.setValue('sys_class_name', 'xxx')` as this will trigger reparent flow and can cause data loss
* Avoid `current.setAbortAction()` and generate a separate record
* Use `producer.var1` to access variables
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Nom commun (CN)Variableglobal4de22e970fc01310efab0946e43948294de22e970fc01310efab0946e4394829:-2131650911,d262ee1740c01310ca10b586fb783ceb:960256892DELETE6e66f766c3049f10acaaf64d0501314acustomersc_cat_item_66622257c3c01310acaaf64d050131b8restrictedtrueon_desktopfalseca62ee17c3c01310acaaf64d05013118system0523da512c611228900811a37c97c20141970-01-03 00:00:00non_zerounspecifiedfalsetruefalsefalsefalseuse_desktop_pictureRévoquer un certificatfalsefalsefalsefalsefalsefalsefalsetruefalsefalsefalsefalsefalse06816f79cc0a8016401c5a33be04be441JavaScript: popupOpenStandard("com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id=66622257c3c01310acaaf64d050131b8&sysparm_preview=true", "summary");0e0d08b13c3330100c8b837659bba8fb4Révocation d'un certificat PKIFactorfalsefalsesc_cat_itemadmin2026-10-25 23:33:1866622257c3c01310acaaf64d050131b87Révoquer un certificat6e66f766c3049f10acaaf64d0501314a6e66f766c3049f10acaaf64d0501314asc_cat_item_66622257c3c01310acaaf64d050131b8system2026-10-25 23:35:25itemtrue7truetruetrue]]>1410512193d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:5356df3e5bc3c41310acaaf64d0501318501a175ddf78e0000001admin2026-10-26 01:41:53
Révoquer un certificatCatalog Itemglobalbde26e9715c01310d846a0629bde20bdbde26e9715c01310d846a0629bde20bd:1410512193,75e26e97bec0131047d6cec749048d80:-1447768464,29e26e97adc01310487b5a47c3a4ab5b:412636991,a9e26e9766c0131023556e7ca1d66740:2117267838,65e26e9735c01310db2e0e300a1bd719:-473068611,fe62625735c0131095cc4aa849923914:1231562236,b2626257c9c01310b2c1ce533aceb604:-1358774213,f2622257b2c01310c9df6d455d3e93f3:345856634,3e622257a0c01310d30b5bfb92d85ade:2050487481,3262225793c01310836413aa1f9b94ea:-1870405541INSERT_OR_UPDATE6e66f766c3049f10acaaf64d0501314acustomersys_dictionary_x_2273904_pkifac_0_certificate_business_servicetruefalsefalseBusiness Servicefalsefalsebusiness_servicefalsefalsereferencefalsex_2273904_pkifac_0_certificatefalsefalsecmdb_ci_servicefalsefalsefalsesys_dictionaryadmin2026-10-23 22:00:21bf1444fd8dfc4fad918ce878e319d6bdBusiness Service6e66f766c3049f10acaaf64d0501314a6e66f766c3049f10acaaf64d0501314asys_dictionary_x_2273904_pkifac_0_certificate_business_serviceadmin2026-10-23 22:00:21falsefalsefalsefalsefalsesimplefalsescriptfalse]]>-1895169619d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:5356df3e5bc3c41310acaaf64d0501318a01a175ddf1d60000001admin2026-10-26 01:41:53
x_2273904_pkifac_0_certificate.adminAccess Rolesglobalb7751af2ee48df10374ae69bf2c28782b7751af2ee48df10374ae69bf2c28782:-1259115804DELETE6e66f766c3049f10acaaf64d0501314acustomeritem_option_new_b6622257c3c01310acaaf64d050131fd<?xml version="1.0" encoding="UTF-8"?><record_update table="item_option_new"><item_option_new action="DELETE"><active>true</active><attributes/><cat_item display_value="Révoquer un certificat">66622257c3c01310acaaf64d050131b8</cat_item><category/><choice_direction>down</choice_direction><choice_field/><choice_table/><conversational_label/><create_roles/><default_html_value/><default_value/><delete_roles/><delivery_plan/><description/><disable_initial_slot_fill>false</disable_initial_slot_fill><display_title>false</display_title><do_not_select_first>false</do_not_select_first><dynamic_default_value/><dynamic_ref_qual/><dynamic_value_dot_walk_path/><dynamic_value_field/><enable_also_request_for>false</enable_also_request_for><example_text/><field/><global>false</global><help_tag>More information</help_tag><help_text/><hidden>false</hidden><include_none>false</include_none><instructions/><layout>normal</layout><list_table/><lookup_dependent_question/><lookup_label/><lookup_price/><lookup_source/><lookup_table/><lookup_unique>false</lookup_unique><lookup_value/><macro/><macroponent/><mandatory>true</mandatory><map_to_field>false</map_to_field><mask_use_confirmation>false</mask_use_confirmation><mask_use_encryption>false</mask_use_encryption><name>id_certificat</name><not_available_conversation>false</not_available_conversation><order>200</order><post_insert_script/><price_if_checked>0</price_if_checked><pricing_implications>false</pricing_implications><published_ref/><question_text>Numéro du certificat dans PKIFactor</question_text><read_only>false</read_only><read_roles/><read_script/><rec_lookup_price/><rec_price_if_checked>0</rec_price_if_checked><record/><record_producer_table/><reference/><reference_qual/><reference_qual_condition/><rich_text/><roles_to_use_also_request_for/><save_script><![CDATA[/** This script is executed before the Record is generated
* `current`- GlideRecord produced by Record Producer
* Don't use `current.update()` or `current.insert()` as the record is generated by Record Producer
* Don't use `current.setValue('sys_class_name', 'xxx')` as this will trigger reparent flow and can cause data loss
* Avoid `current.setAbortAction()` and generate a separate record
* Use `producer.var1` to access variables
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Numéro du certificat dans PKIFactorVariableglobal25e26e97a4c013109049eefb0fbc1c6025e26e97a4c013109049eefb0fbc1c60:-2136345041,7e626257f4c013106902471d1160400b:2113635666INSERT_OR_UPDATE6e66f766c3049f10acaaf64d0501314acustomersys_app_info_7ff9736ec3049f10acaaf64d050131a4{"generated_using_ba":"true"}sys_app_infoadmin2026-10-23 22:00:307ff9736ec3049f10acaaf64d050131a406e66f766c3049f10acaaf64d0501314a6e66f766c3049f10acaaf64d0501314asys_app_info_7ff9736ec3049f10acaaf64d050131a4admin2026-10-23 22:00:30]]>-2101248819d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:535edf3e5bc3c41310acaaf64d0501318701a175ddf4950000001admin2026-10-26 01:41:53
CertificateForm Layoutglobal5ff9736ee7049f1068d82effee6b4e055ff9736ee7049f1068d82effee6b4e05:353352857DELETE6e66f766c3049f10acaaf64d0501314acustomeritem_option_new_d662ee17c3c01310acaaf64d050131cb<?xml version="1.0" encoding="UTF-8"?><record_update table="item_option_new"><item_option_new action="DELETE"><active>true</active><attributes/><cat_item display_value="Demander un certificat">4262ee17c3c01310acaaf64d05013122</cat_item><category/><choice_direction>down</choice_direction><choice_field/><choice_table/><conversational_label/><create_roles/><default_html_value/><default_value/><delete_roles/><delivery_plan/><description/><disable_initial_slot_fill>false</disable_initial_slot_fill><display_title>false</display_title><do_not_select_first>false</do_not_select_first><dynamic_default_value/><dynamic_ref_qual/><dynamic_value_dot_walk_path/><dynamic_value_field/><enable_also_request_for>false</enable_also_request_for><example_text/><field/><global>false</global><help_tag>More information</help_tag><help_text/><hidden>false</hidden><include_none>false</include_none><instructions/><layout>normal</layout><list_table/><lookup_dependent_question/><lookup_label/><lookup_price/><lookup_source/><lookup_table/><lookup_unique>false</lookup_unique><lookup_value/><macro/><macroponent/><mandatory>true</mandatory><map_to_field>false</map_to_field><mask_use_confirmation>false</mask_use_confirmation><mask_use_encryption>false</mask_use_encryption><name>profil</name><not_available_conversation>false</not_available_conversation><order>200</order><post_insert_script/><price_if_checked>0</price_if_checked><pricing_implications>false</pricing_implications><published_ref/><question_text>Profil de certificat</question_text><read_only>false</read_only><read_roles/><read_script/><rec_lookup_price/><rec_price_if_checked>0</rec_price_if_checked><record/><record_producer_table/><reference/><reference_qual/><reference_qual_condition/><rich_text/><roles_to_use_also_request_for/><save_script><![CDATA[/** This script is executed before the Record is generated
* `current`- GlideRecord produced by Record Producer
* Don't use `current.update()` or `current.insert()` as the record is generated by Record Producer
* Don't use `current.setValue('sys_class_name', 'xxx')` as this will trigger reparent flow and can cause data loss
* Avoid `current.setAbortAction()` and generate a separate record
* Use `producer.var1` to access variables
*/]]></save_script><scale_max>5</scale_max><scale_min>0</scale_min><show_help>false</show_help><show_help_on_load>false</show_help_on_load><sp_widget/><summary_macro/><sys_class_name>item_option_new</sys_class_name><sys_created_by>admin</sys_created_by><sys_created_on>2026-10-25 23:33:17</sys_created_on><sys_id>d662ee17c3c01310acaaf64d050131cb</sys_id><sys_mod_count>0</sys_mod_count><sys_name>Profil de certificat</sys_name><sys_package display_value="PKIFactor" source="x_2273904_pkifac_0">6e66f766c3049f10acaaf64d0501314a</sys_package><sys_policy/><sys_scope display_value="PKIFactor">6e66f766c3049f10acaaf64d0501314a</sys_scope><sys_update_name>item_option_new_d662ee17c3c01310acaaf64d050131cb</sys_update_name><sys_updated_by>admin</sys_updated_by><sys_updated_on>2026-10-25 23:33:17</sys_updated_on><table/><tooltip/><topic_block/><type>5</type><ui_page/><unique>false</unique><use_dynamic_default>false</use_dynamic_default><use_reference_qualifier>simple</use_reference_qualifier><validate_regex/><variable_name/><variable_set/><variable_width/><visibility>1</visibility><visible_bundle>true</visible_bundle><visible_guide>true</visible_guide><visible_standalone>true</visible_standalone><visible_summary>true</visible_summary><write_roles/></item_option_new><sys_translated_text action="delete_multiple" query="documentkey=d662ee17c3c01310acaaf64d050131cb"/><fx_price action="delete_multiple" query="id=d662ee17c3c01310acaaf64d050131cb"/></record_update>164713909d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:5392df3e5bc3c41310acaaf64d0501318301a175ddf71f0000001admin2026-10-26 01:41:53
Certificate.Owner EmailField Labelglobal01a8bc7ed40c9f107c8531deaa4d95a701a8bc7ed40c9f107c8531deaa4d95a7:1371283175DELETE6e66f766c3049f10acaaf64d0501314acustomersys_properties_b2626257c3c01310acaaf64d0501311fArticles PKIFactor (action:sys_id), seuls traités par la règle métier et l'API de retourfalsefalsex_pkifactor.catalog_itemssys_propertiesadmin2026-10-25 23:33:19b2626257c3c01310acaaf64d0501311f0x_pkifactor.catalog_items6e66f766c3049f10acaaf64d0501314a6e66f766c3049f10acaaf64d0501314asys_properties_b2626257c3c01310acaaf64d0501311fadmin2026-10-25 23:33:19stringdemander:4262ee17c3c01310acaaf64d05013122,renouveler:2e622257c3c01310acaaf64d05013138,revoquer:66622257c3c01310acaaf64d050131b8]]>-1632203686d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:5392df3e5bc3c41310acaaf64d0501319c01a175ddf7cf0000001admin2026-10-26 01:41:53
x_pkifactor.catalog_itemsSystem Propertyglobal25f2a2d73cc01310ac9038ca0cb7f64925f2a2d73cc01310ac9038ca0cb7f649:-1632203686,cb6262575ec0131049ac6749fe8edaa6:1874808910DELETE6e66f766c3049f10acaaf64d0501314acustomersys_script_8b626257c3c01310acaaf64d050131aa<?xml version="1.0" encoding="UTF-8"?><record_update sys_domain="global" table="sys_script"><sys_script action="DELETE"><abort_action>false</abort_action><access>package_private</access><action_delete>false</action_delete><action_insert>true</action_insert><action_query>false</action_query><action_update>false</action_update><active>true</active><add_message>false</add_message><advanced>true</advanced><change_fields>false</change_fields><client_callable>false</client_callable><collection>sc_req_item</collection><condition/><description/><execute_function>false</execute_function><filter_condition/><is_rest>false</is_rest><message/><name>PKIFactor - transmettre la demande</name><order>100</order><priority>100</priority><rest_method/><rest_method_text/><rest_service/><rest_service_text/><rest_variables/><role_conditions/><script><![CDATA[/*
* ServiceNow : règle métier « PKIFactor - transmettre la demande de catalogue ».
* Table sc_req_item, ASYNCHRONE, après insertion (« async »), condition : l'article fait partie
* des articles PKIFactor (propriété x_pkifactor.catalog_items, liste de sys_id).
* ÉPROUVÉ sur une instance Zurich (patch 10) le 26/10/2026.
*
* Asynchrone : l'appel passe par le MID Server et peut prendre quelques secondes ; le demandeur
* n'attend pas. Le résultat est écrit dans les notes de travail du ticket.
*/
(function executeRule(current, previous) {
var articles = gs.getProperty('x_pkifactor.catalog_items', '').split(',');
var article = String(current.cat_item);
var action = '';
for (var i = 0; i < articles.length; i++) {
var p = articles[i].split(':'); // "demander:<sys_id>", "renouveler:<sys_id>", "revoquer:<sys_id>"
if (p.length === 2 && p[1] === article) action = p[0];
}
if (!action) return;
var client = new PKIFactorClient();
if (action === 'demander') client.demander(current);
else if (action === 'renouveler') client.renouveler(current);
else if (action === 'revoquer') client.revoquer(current);
current.update();
})(current, previous);
]]></script><sys_class_name>sys_script</sys_class_name><sys_created_by>admin</sys_created_by><sys_created_on>2026-10-25 23:33:20</sys_created_on><sys_domain>global</sys_domain><sys_domain_path>/</sys_domain_path><sys_id>8b626257c3c01310acaaf64d050131aa</sys_id><sys_mod_count>0</sys_mod_count><sys_name>PKIFactor - transmettre la demande</sys_name><sys_overrides/><sys_package display_value="PKIFactor" source="x_2273904_pkifac_0">6e66f766c3049f10acaaf64d0501314a</sys_package><sys_policy/><sys_scope display_value="PKIFactor">6e66f766c3049f10acaaf64d0501314a</sys_scope><sys_update_name>sys_script_8b626257c3c01310acaaf64d050131aa</sys_update_name><sys_updated_by>admin</sys_updated_by><sys_updated_on>2026-10-25 23:33:20</sys_updated_on><template/><when>async_always</when></sys_script><sys_translated_text action="delete_multiple" query="documentkey=8b626257c3c01310acaaf64d050131aa"/></record_update>-1814706246d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:5492df3e5bc3c41310acaaf64d050131a101a175ddf7a30000001admin2026-10-26 01:41:54
sc_req_item
PKIFactor - transmettre la demandeBusiness Ruleglobalc2e2ae9737c0131060a810e20e2e760ec2e2ae9737c0131060a810e20e2e760e:-1814706246,87626257c4c013107e063c4780b1f7b6:-137555282INSERT_OR_UPDATE6e66f766c3049f10acaaf64d0501314acustomersys_ui_section_81eac88c8cf64937978da406e0f8c994deployed_on0admin2026-10-24 02:45:045aa579d90b234ac781d90f419732f435081eac88c8cf64937978da406e0f8c994admin2026-10-24 02:45:04
CertificateForm Layoutglobalada8fc7eb30c9f10eb2807995fe9f1faada8fc7eb30c9f10eb2807995fe9f1fa:1264213581DELETE6e66f766c3049f10acaaf64d0501314acustomeritem_option_new_36622257c3c01310acaaf64d050131ec<?xml version="1.0" encoding="UTF-8"?><record_update table="item_option_new"><item_option_new action="DELETE"><active>true</active><attributes/><cat_item display_value="Révoquer un certificat">66622257c3c01310acaaf64d050131b8</cat_item><category/><choice_direction>down</choice_direction><choice_field/><choice_table/><conversational_label/><create_roles/><default_html_value/><default_value>javascript:gs.getUserID()</default_value><delete_roles/><delivery_plan/><description/><disable_initial_slot_fill>false</disable_initial_slot_fill><display_title>false</display_title><do_not_select_first>false</do_not_select_first><dynamic_default_value/><dynamic_ref_qual/><dynamic_value_dot_walk_path/><dynamic_value_field/><enable_also_request_for>false</enable_also_request_for><example_text/><field/><global>false</global><help_tag>More information</help_tag><help_text/><hidden>false</hidden><include_none>false</include_none><instructions/><layout>normal</layout><list_table/><lookup_dependent_question/><lookup_label/><lookup_price/><lookup_source/><lookup_table/><lookup_unique>false</lookup_unique><lookup_value/><macro/><macroponent/><mandatory>true</mandatory><map_to_field>false</map_to_field><mask_use_confirmation>false</mask_use_confirmation><mask_use_encryption>false</mask_use_encryption><name>requested_for</name><not_available_conversation>false</not_available_conversation><order>100</order><post_insert_script/><price_if_checked>0</price_if_checked><pricing_implications>false</pricing_implications><published_ref/><question_text>Pour qui</question_text><read_only>false</read_only><read_roles/><read_script/><rec_lookup_price/><rec_price_if_checked>0</rec_price_if_checked><record/><record_producer_table/><reference>sys_user</reference><reference_qual/><reference_qual_condition/><rich_text/><roles_to_use_also_request_for/><save_script><![CDATA[/** This script is executed before the Record is generated
* `current`- GlideRecord produced by Record Producer
* Don't use `current.update()` or `current.insert()` as the record is generated by Record Producer
* Don't use `current.setValue('sys_class_name', 'xxx')` as this will trigger reparent flow and can cause data loss
* Avoid `current.setAbortAction()` and generate a separate record
* Use `producer.var1` to access variables
*/]]></save_script><scale_max>5</scale_max><scale_min>0</scale_min><show_help>false</show_help><show_help_on_load>false</show_help_on_load><sp_widget/><summary_macro/><sys_class_name>item_option_new</sys_class_name><sys_created_by>admin</sys_created_by><sys_created_on>2026-10-25 23:33:19</sys_created_on><sys_id>36622257c3c01310acaaf64d050131ec</sys_id><sys_mod_count>0</sys_mod_count><sys_name>Pour qui</sys_name><sys_package display_value="PKIFactor" source="x_2273904_pkifac_0">6e66f766c3049f10acaaf64d0501314a</sys_package><sys_policy/><sys_scope display_value="PKIFactor">6e66f766c3049f10acaaf64d0501314a</sys_scope><sys_update_name>item_option_new_36622257c3c01310acaaf64d050131ec</sys_update_name><sys_updated_by>admin</sys_updated_by><sys_updated_on>2026-10-25 23:33:19</sys_updated_on><table/><tooltip/><topic_block/><type>8</type><ui_page/><unique>false</unique><use_dynamic_default>false</use_dynamic_default><use_reference_qualifier>simple</use_reference_qualifier><validate_regex/><variable_name/><variable_set/><variable_width/><visibility>1</visibility><visible_bundle>true</visible_bundle><visible_guide>true</visible_guide><visible_standalone>true</visible_standalone><visible_summary>true</visible_summary><write_roles/></item_option_new><sys_translated_text action="delete_multiple" query="documentkey=36622257c3c01310acaaf64d050131ec"/><fx_price action="delete_multiple" query="id=36622257c3c01310acaaf64d050131ec"/></record_update>-896660255d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:5396df3a5bc3841310acaaf64d050131c601a175ddf74b0000001admin2026-10-26 01:41:53
Pour quiVariableglobal61e26e975ec01310611b7c3036e6861e61e26e975ec01310611b7c3036e6861e:-896660255,b262225774c01310af24eb3d254d6efb:1553115516DELETE6e66f766c3049f10acaaf64d0501314acustomersc_category_ca62ee17c3c01310acaaf64d05013118trueDemander, renouveler ou révoquer un certificat géré par PKIFactor47ebe8aa3742300054b6a3549dbe5dfafalselist0e0d08b13c3330100c8b837659bba8fb4sc_categoryadmin2026-10-25 23:33:16ca62ee17c3c01310acaaf64d050131180Certificats (PKIFactor)6e66f766c3049f10acaaf64d0501314a6e66f766c3049f10acaaf64d0501314asc_category_ca62ee17c3c01310acaaf64d05013118admin2026-10-25 23:33:16Certificats (PKIFactor)]]>1517737503d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:5396df3e5bc3c41310acaaf64d0501318401a175ddf7e80000001admin2026-10-26 01:41:53
CertificateForm Layoutglobal13f9736e08049f10709360321306034913f9736e08049f107093603213060349:131952898DELETE6e66f766c3049f10acaaf64d0501314acustomersys_ws_operation_0b626257c3c01310acaaf64d050131d1<?xml version="1.0" encoding="UTF-8"?><record_update table="sys_ws_operation"><sys_ws_operation action="DELETE"><active>true</active><consumes>application/json,application/xml,text/xml</consumes><consumes_customized>false</consumes_customized><default_operation_uri/><enforce_acl/><http_method>POST</http_method><name>note</name><operation_script><![CDATA[/*
* ServiceNow : ressource REST « note de ticket » (API scriptée globale « PKIFactor Ticket Feedback »,
* POST /api/<espace>/pkifactor_feedback/note), réservée au rôle de l'application PKIFactor.
* ÉPROUVÉ sur une instance Zurich (patch 10) le 26/10/2026.
*
* Permet à PKIFactor d'écrire « certificat émis » ou « révoqué » dans le ticket d'origine SANS que
* son compte de service ait le droit de lire les tickets du catalogue (pas de rôle itil) : la
* ressource n'accepte que les tickets issus des articles PKIFactor (x_pkifactor.catalog_items).
* Corps : { "ticket_number": "RITM0010023", "note": "..." }.
*/
(function process(request, response) {
if (!gs.hasRole('x_2273904_pkifac_0.api_user')) { // rôle de l'application PKIFactor (adapter le préfixe)
response.setStatus(403);
return { error: 'rôle requis' };
}
var b = request.body.data || {};
var numero = String(b.ticket_number || '');
var note = String(b.note || '');
if (!/^RITM\d{4,}$/.test(numero) || !note || note.length > 4000) {
response.setStatus(400);
return { error: 'ticket_number (RITM...) et note (1 à 4000 caractères) requis' };
}
var articles = [];
var cfg = gs.getProperty('x_pkifactor.catalog_items', '').split(',');
for (var i = 0; i < cfg.length; i++) {
var p = cfg[i].split(':');
if (p.length === 2) articles.push(p[1]);
}
var r = new GlideRecord('sc_req_item');
r.addQuery('number', numero);
r.query();
if (!r.next() || articles.indexOf(String(r.cat_item)) < 0) {
response.setStatus(404); // même réponse : inexistant ou hors périmètre PKIFactor
return { error: 'ticket inconnu' };
}
r.work_notes = note;
if (/émis|issued/i.test(note) && String(r.state) !== '3') r.setValue('state', 3);
r.update();
return { result: { ticket_number: numero, sys_id: r.getUniqueValue(), action: 'noted' } };
})(request, response);
]]></operation_script><operation_uri>/api/x_2273904_pkifac_0/pkifactor_feedback/note</operation_uri><produces>application/json,application/xml,text/xml</produces><produces_customized>false</produces_customized><relative_path>/note</relative_path><request_example/><requires_acl_authorization>false</requires_acl_authorization><requires_authentication>true</requires_authentication><requires_snc_internal_role>true</requires_snc_internal_role><short_description/><sys_class_name>sys_ws_operation</sys_class_name><sys_created_by>admin</sys_created_by><sys_created_on>2026-10-25 23:33:20</sys_created_on><sys_id>0b626257c3c01310acaaf64d050131d1</sys_id><sys_mod_count>0</sys_mod_count><sys_name>note</sys_name><sys_package display_value="PKIFactor" source="x_2273904_pkifac_0">6e66f766c3049f10acaaf64d0501314a</sys_package><sys_policy/><sys_scope display_value="PKIFactor">6e66f766c3049f10acaaf64d0501314a</sys_scope><sys_update_name>sys_ws_operation_0b626257c3c01310acaaf64d050131d1</sys_update_name><sys_updated_by>admin</sys_updated_by><sys_updated_on>2026-10-25 23:33:20</sys_updated_on><web_service_definition display_value="PKIFactor Ticket Feedback">c7626257c3c01310acaaf64d050131b9</web_service_definition><web_service_version/></sys_ws_operation></record_update>-2059802628d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:5496df3e5bc3c41310acaaf64d050131b501a175ddf7ac0000001admin2026-10-26 01:41:54
noteScripted REST Resourceglobal86e2ae97b1c013109b94404acec41f3586e2ae97b1c013109b94404acec41f35:-2059802628,cf62625734c01310eced55e8902f2ed7:702084232DELETE6e66f766c3049f10acaaf64d0501314acustomersc_cat_item_catalog_0262ee17c3c01310acaaf64d050131444262ee17c3c01310acaaf64d05013122e0d08b13c3330100c8b837659bba8fb4sc_cat_item_catalogadmin2026-10-25 23:33:160262ee17c3c01310acaaf64d050131440Service Catalog.Demander un certificat6e66f766c3049f10acaaf64d0501314a6e66f766c3049f10acaaf64d0501314asc_cat_item_catalog_0262ee17c3c01310acaaf64d05013144admin2026-10-25 23:33:16]]>486570187d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:539adf3e5bc3c41310acaaf64d0501318501a175ddf75b0000001admin2026-10-26 01:41:53
Service Catalog.Demander un certificatCatalog Items Catalogglobal59e22e97c4c01310f489f96201f83bc859e22e97c4c01310f489f96201f83bc8:486570187,1e62ee17a0c01310d09b01d364fecf4a:2109368383INSERT_OR_UPDATE6e66f766c3049f10acaaf64d0501314acustomersys_dictionary_x_2273904_pkifac_0_certificate_certificate_idtruefalsefalseCertificate IDfalsefalsecertificate_idfalsefalsestringtrue100x_2273904_pkifac_0_certificatefalsefalsefalsefalsefalsesys_dictionaryadmin2026-10-23 22:00:21abe414c01034476893434e6f96a60ee0Certificate ID6e66f766c3049f10acaaf64d0501314a6e66f766c3049f10acaaf64d0501314asys_dictionary_x_2273904_pkifac_0_certificate_certificate_idadmin2026-10-23 22:00:21falsefalsefalsefalsefalsesimplefalsescriptfalse]]>-1814420490d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:539adf3e5bc3c41310acaaf64d0501318a01a175ddf1ab0000001admin2026-10-26 01:41:53
x_2273904_pkifac_0_certificate.x_2273904_pkifac_0.api_userAccess Rolesglobal03f9336e2b049f109420819ced7428e103f9336e2b049f109420819ced7428e1:-1591690567DELETE6e66f766c3049f10acaaf64d0501314acustomersc_cat_item_category_5662ee17c3c01310acaaf64d0501314d4262ee17c3c01310acaaf64d05013122ca62ee17c3c01310acaaf64d05013118sc_cat_item_categoryadmin2026-10-25 23:33:175662ee17c3c01310acaaf64d0501314d0Certificats (PKIFactor).Demander un certificat6e66f766c3049f10acaaf64d0501314a6e66f766c3049f10acaaf64d0501314asc_cat_item_category_5662ee17c3c01310acaaf64d0501314dadmin2026-10-25 23:33:17]]>-1471655666d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:539edf3e5bc3c41310acaaf64d0501318601a175ddf7530000001admin2026-10-26 01:41:53
Certificats (PKIFactor).Demander un certificatCatalog Item Categoryglobal91e22e9738c013107fbd39dc0b197cc291e22e9738c013107fbd39dc0b197cc2:-1471655666,5e62ee17d3c01310e0e14e0c44b2eb6c:337029634INSERT_OR_UPDATE6e66f766c3049f10acaaf64d0501314acustomersys_dictionary_x_2273904_pkifac_0_certificate_environmenttruefalsefalseEnvironmentfalsefalseenvironmentfalsefalsechoicetruex_2273904_pkifac_0_certificatefalsefalsefalsefalsefalsesys_dictionaryadmin2026-10-23 22:00:225fe4c43619994c74a0e7f2ecb0e14649Environment6e66f766c3049f10acaaf64d0501314a6e66f766c3049f10acaaf64d0501314asys_dictionary_x_2273904_pkifac_0_certificate_environmentadmin2026-10-23 22:00:22falsefalsefalsefalsefalsesimplefalsescriptfalse]]>-493179674d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:539edf3e5bc3c41310acaaf64d0501318b01a175ddf1fc0000001admin2026-10-26 01:41:53
x_2273904_pkifac_0_certificate
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x_2273904_pkifac_0_certificate
Certificate.Subject Alternative NamesDictionaryglobal1ef9ff2efb049f10ee0f5e7d1800af9a1ef9ff2efb049f10ee0f5e7d1800af9a:1998378169INSERT_OR_UPDATE6e66f766c3049f10acaaf64d0501314acustomersys_documentation_x_2273904_pkifac_0_certificate_key_size_enkey_sizeenx_2273904_pkifac_0_certificateKey Sizessys_documentationadmin2026-10-23 22:00:23c6f9bf2ec3049f10acaaf64d050131d50Key Size6e66f766c3049f10acaaf64d0501314a6e66f766c3049f10acaaf64d0501314asys_documentation_x_2273904_pkifac_0_certificate_key_size_enadmin2026-10-23 22:00:23]]>-1615864569d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:539edf3e5bc3c41310acaaf64d0501319501a175ddf2a30000001admin2026-10-26 01:41:53
CertificateForm Sectionsglobal1da8fc7ee80c9f10f73b4a8c10ea507c1da8fc7ee80c9f10f73b4a8c10ea507c:-616031459,9bf9336e60049f10eabacd3f42910ffb:489729877DELETE6e66f766c3049f10acaaf64d0501314acustomeritem_option_new_d662ee17c3c01310acaaf64d050131ed<?xml version="1.0" encoding="UTF-8"?><record_update table="item_option_new"><item_option_new action="DELETE"><active>true</active><attributes/><cat_item display_value="Demander un certificat">4262ee17c3c01310acaaf64d05013122</cat_item><category/><choice_direction>down</choice_direction><choice_field/><choice_table/><conversational_label/><create_roles/><default_html_value/><default_value/><delete_roles/><delivery_plan/><description/><disable_initial_slot_fill>false</disable_initial_slot_fill><display_title>false</display_title><do_not_select_first>false</do_not_select_first><dynamic_default_value/><dynamic_ref_qual/><dynamic_value_dot_walk_path/><dynamic_value_field/><enable_also_request_for>false</enable_also_request_for><example_text/><field/><global>false</global><help_tag>More information</help_tag><help_text/><hidden>false</hidden><include_none>false</include_none><instructions/><layout>normal</layout><list_table/><lookup_dependent_question/><lookup_label/><lookup_price/><lookup_source/><lookup_table/><lookup_unique>false</lookup_unique><lookup_value/><macro/><macroponent/><mandatory>false</mandatory><map_to_field>false</map_to_field><mask_use_confirmation>false</mask_use_confirmation><mask_use_encryption>false</mask_use_encryption><name>san</name><not_available_conversation>false</not_available_conversation><order>400</order><post_insert_script/><price_if_checked>0</price_if_checked><pricing_implications>false</pricing_implications><published_ref/><question_text>Noms alternatifs (SAN), séparés par des virgules</question_text><read_only>false</read_only><read_roles/><read_script/><rec_lookup_price/><rec_price_if_checked>0</rec_price_if_checked><record/><record_producer_table/><reference/><reference_qual/><reference_qual_condition/><rich_text/><roles_to_use_also_request_for/><save_script><![CDATA[/** This script is executed before the Record is generated
* `current`- GlideRecord produced by Record Producer
* Don't use `current.update()` or `current.insert()` as the record is generated by Record Producer
* Don't use `current.setValue('sys_class_name', 'xxx')` as this will trigger reparent flow and can cause data loss
* Avoid `current.setAbortAction()` and generate a separate record
* Use `producer.var1` to access variables
*/]]></save_script><scale_max>5</scale_max><scale_min>0</scale_min><show_help>false</show_help><show_help_on_load>false</show_help_on_load><sp_widget/><summary_macro/><sys_class_name>item_option_new</sys_class_name><sys_created_by>admin</sys_created_by><sys_created_on>2026-10-25 23:33:17</sys_created_on><sys_id>d662ee17c3c01310acaaf64d050131ed</sys_id><sys_mod_count>0</sys_mod_count><sys_name>Noms alternatifs (SAN), séparés par des virgules</sys_name><sys_package display_value="PKIFactor" source="x_2273904_pkifac_0">6e66f766c3049f10acaaf64d0501314a</sys_package><sys_policy/><sys_scope display_value="PKIFactor">6e66f766c3049f10acaaf64d0501314a</sys_scope><sys_update_name>item_option_new_d662ee17c3c01310acaaf64d050131ed</sys_update_name><sys_updated_by>admin</sys_updated_by><sys_updated_on>2026-10-25 23:33:17</sys_updated_on><table/><tooltip/><topic_block/><type>6</type><ui_page/><unique>false</unique><use_dynamic_default>false</use_dynamic_default><use_reference_qualifier>simple</use_reference_qualifier><validate_regex/><variable_name/><variable_set/><variable_width/><visibility>1</visibility><visible_bundle>true</visible_bundle><visible_guide>true</visible_guide><visible_standalone>true</visible_standalone><visible_summary>true</visible_summary><write_roles/></item_option_new><sys_translated_text action="delete_multiple" query="documentkey=d662ee17c3c01310acaaf64d050131ed"/><fx_price action="delete_multiple" query="id=d662ee17c3c01310acaaf64d050131ed"/></record_update>-199978071d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:53d6df3e5bc3c41310acaaf64d0501318301a175ddf7160000001admin2026-10-26 01:41:53
Noms alternatifs (SAN), séparés par des virgulesVariableglobal01e22e9774c01310f37a5c732e0b5d6c01e22e9774c01310f37a5c732e0b5d6c:-199978071,2262ee17ddc0131020f87d4ca6ce4cfc:-1485745980INSERT_OR_UPDATE6e66f766c3049f10acaaf64d0501314acustomersys_choice_x_2273904_pkifac_0_certificate_certificate_typecertificate_typex_2273904_pkifac_0_certificatesys_choice_setadmin2026-10-23 22:00:209d040183b1084582a751891d5dfbab4d0certificate_type6e66f766c3049f10acaaf64d0501314a6e66f766c3049f10acaaf64d0501314asys_choice_x_2273904_pkifac_0_certificate_certificate_typeadmin2026-10-23 22:00:20certificate_typefalseenx_2273904_pkifac_0_certificate1admin2026-10-24 02:44:59global/e8856fd953954b3f8982d19c4f3e8def0admin2026-10-24 02:44:59ssl_tlscertificate_typefalseenx_2273904_pkifac_0_certificate2admin2026-10-24 02:44:59global/02ef3ecf41f94d91a5dced886194c8e50admin2026-10-24 02:44:59code_signingcertificate_typefalseenx_2273904_pkifac_0_certificate3admin2026-10-24 02:44:59global/87901fe726954aa58ca16ddc4e43e9150admin2026-10-24 02:44:59client_authcertificate_typefalseenx_2273904_pkifac_0_certificate4admin2026-10-24 02:44:59global/b80db46ec9db4ee687e7caca28de45910admin2026-10-24 02:44:59smime]]>1452405022d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:53d6df3e5bc3c41310acaaf64d0501318801a175ddf1280000001admin2026-10-26 01:41:53
Certificate.OwnerField Labelglobalbef9336efb049f100a33fb5386cb1f78bef9336efb049f100a33fb5386cb1f78:-947911371DELETE6e66f766c3049f10acaaf64d0501314acustomersys_properties_b352ea17c3c01310acaaf64d050131e8MID Server par lequel joindre PKIFactor (vide = appel direct)falsefalsex_pkifactor.mid_serversys_propertiesadmin2026-10-25 23:33:07b352ea17c3c01310acaaf64d050131e80x_pkifactor.mid_server6e66f766c3049f10acaaf64d0501314a6e66f766c3049f10acaaf64d0501314asys_properties_b352ea17c3c01310acaaf64d050131e8admin2026-10-25 23:33:07string]]>-2041742073d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:53d6df3e5bc3c41310acaaf64d0501319c01a175ddf7d50000001admin2026-10-26 01:41:53
x_pkifactor.mid_serverSystem Propertyglobal86f2e2d748c01310a94f12d73825894386f2e2d748c01310a94f12d738258943:-2041742073,00622e1765c01310db1f2a5f4a9ae8b1:965460627DELETE6e66f766c3049f10acaaf64d0501314acustomersys_script_include_8262ee17c3c01310acaaf64d05013100<?xml version="1.0" encoding="UTF-8"?><record_update table="sys_script_include"><sys_script_include action="DELETE"><access>package_private</access><active>true</active><api_name>x_2273904_pkifac_0.PKIFactorClient</api_name><caller_access/><client_callable>true</client_callable><description>Appels vers l'API entrante de PKIFactor (catalogue de services)</description><mobile_callable>false</mobile_callable><name>PKIFactorClient</name><sandbox_callable>false</sandbox_callable><script><![CDATA[/*
* ServiceNow : Script Include « PKIFactorClient » (portée globale, appelable par GlideAjax).
* ÉPROUVÉ sur une instance Zurich (patch 10) le 26/10/2026, via un MID Server.
*
* Appelle l'API d'intégration entrante de PKIFactor (/api/integrations/servicenow) au nom du
* demandeur. Rien n'est décidé ici : PKIFactor applique les droits, l'organisation et
* l'approbation de la personne. Aucune clé privée, aucun PKCS#12 ne transite.
*
* Réglages (propriétés système) :
* x_pkifactor.base_url https://clm.example.com/api/integrations/servicenow
* x_pkifactor.mid_server nom du MID Server (vide = appel direct depuis l'instance)
* x_pkifactor.credential_id sys_id de l'identifiant « API Key » qui porte la clé pkf_sn_...
* x_pkifactor.timeout_s délai d'attente de la réponse (défaut 60)
*/
var PKIFactorClient = Class.create();
PKIFactorClient.prototype = Object.extendsObject(AbstractAjaxProcessor, {
/* ---------- appel HTTP commun ---------- */
_appeler: function(methode, chemin, corps) {
var base = gs.getProperty('x_pkifactor.base_url', '').replace(/\/+$/, '');
var mid = gs.getProperty('x_pkifactor.mid_server', '');
var credId = gs.getProperty('x_pkifactor.credential_id', '');
var attente = parseInt(gs.getProperty('x_pkifactor.timeout_s', '60'), 10);
if (!base || !credId)
return { statut: 0, json: { detail: 'Intégration PKIFactor non configurée (x_pkifactor.base_url, x_pkifactor.credential_id).' } };
var cred = new sn_cc.StandardCredentialsProvider().getCredentialByID(credId);
var cle = cred ? cred.getAttribute('api_key') : '';
if (!cle)
return { statut: 0, json: { detail: 'Identifiant API Key PKIFactor introuvable ou vide.' } };
var rm = new sn_ws.RESTMessageV2();
rm.setEndpoint(base + chemin);
rm.setHttpMethod(methode);
rm.setRequestHeader('Authorization', 'Bearer ' + cle);
rm.setRequestHeader('Accept', 'application/json');
rm.setRequestHeader('Content-Type', 'application/json');
if (mid)
rm.setMIDServer(mid);
if (corps)
rm.setRequestBody(JSON.stringify(corps));
rm.setHttpTimeout(attente * 1000);
var rep;
try {
rep = rm.execute();
if (mid)
rep.waitForResponse(attente);
} catch (e) {
return { statut: 0, json: { detail: 'Appel PKIFactor impossible : ' + e } };
}
var statut = rep.getStatusCode();
var json = {};
try { json = JSON.parse(rep.getBody() || '{}'); } catch (e2) { json = { detail: rep.getBody() }; }
if (statut === 0 && rep.getErrorMessage())
json = { detail: rep.getErrorMessage() };
return { statut: statut, json: json };
},
_demandeur: function(ritm) {
// Toujours la personne pour qui l'on commande, jamais un champ texte libre.
var u = ritm.request.requested_for.getRefRecord();
if (ritm.variables.requested_for && String(ritm.variables.requested_for))
u = ritm.variables.requested_for.getRefRecord();
return String(u.email || '');
},
_detail: function(r) {
var d = r.json && r.json.detail;
if (d && typeof d === 'object')
d = JSON.stringify(d);
return 'HTTP ' + r.statut + (d ? ' : ' + d : '');
},
/* ---------- GlideAjax : profils utilisables par une personne ---------- */
listerProfils: function() {
var userId = this.getParameter('sysparm_user');
var u = new GlideRecord('sys_user');
if (!userId || !u.get(userId))
return JSON.stringify({ erreur: 'Utilisateur inconnu' });
var r = this._appeler('get', '/templates?requested_for_email=' + encodeURIComponent(String(u.email)));
if (r.statut !== 200)
return JSON.stringify({ erreur: this._detail(r) });
var liste = r.json.templates || r.json;
var out = [];
for (var i = 0; i < liste.length; i++)
out.push({ id: liste[i].id, nom: liste[i].name, approbation: liste[i].requires_approval });
return JSON.stringify({ profils: out });
},
/* ---------- actions appelées par la règle métier ---------- */
demander: function(ritm) {
var v = ritm.variables;
var corps = {
requested_for_email: this._demandeur(ritm),
ticket_number: String(ritm.number),
template_id: parseInt(String(v.profil), 10),
common_name: String(v.nom_commun),
san: String(v.san || ''),
csr_pem: String(v.csr || '')
};
var r = this._appeler('post', '/requests', corps);
if (r.statut === 200 && r.json.success) {
ritm.work_notes = r.json.pending_approval
? 'PKIFactor : demande n°' + r.json.certificate_id + ' en attente d\'approbation dans PKIFactor.'
: 'PKIFactor : ' + r.json.message + ' (certificat n°' + r.json.certificate_id + ').';
if (!r.json.pending_approval)
ritm.setValue('state', 3); // Closed Complete
} else {
ritm.work_notes = 'PKIFactor a refusé la demande (' + this._detail(r) + ').';
ritm.setValue('state', 4); // Closed Incomplete
}
return r;
},
renouveler: function(ritm) {
var v = ritm.variables;
var corps = {
requested_for_email: this._demandeur(ritm),
ticket_number: String(ritm.number),
csr_pem: String(v.csr || '')
};
var r = this._appeler('post', '/certificates/' + parseInt(String(v.id_certificat), 10) + '/renew', corps);
if (r.statut === 200 && r.json.success) {
ritm.work_notes = r.json.pending_approval
? 'PKIFactor : renouvellement n°' + r.json.certificate_id + ' en attente d\'approbation.'
: 'PKIFactor : ' + r.json.message + ' (nouveau certificat n°' + r.json.certificate_id + ').';
if (!r.json.pending_approval)
ritm.setValue('state', 3);
} else {
ritm.work_notes = 'PKIFactor a refusé le renouvellement (' + this._detail(r) + ').';
ritm.setValue('state', 4);
}
return r;
},
revoquer: function(ritm) {
var v = ritm.variables;
var corps = {
requested_for_email: this._demandeur(ritm),
ticket_number: String(ritm.number),
reason: String(v.motif || '')
};
var r = this._appeler('post', '/certificates/' + parseInt(String(v.id_certificat), 10) + '/revoke', corps);
if (r.statut === 200 && r.json.success) {
ritm.work_notes = 'PKIFactor : ' + r.json.message + '.';
if (!r.json.pending_approval)
ritm.setValue('state', 3);
} else {
ritm.work_notes = 'PKIFactor a refusé la révocation (' + this._detail(r) + ').';
ritm.setValue('state', 4);
}
return r;
},
type: 'PKIFactorClient'
});
]]></script><sys_class_name>sys_script_include</sys_class_name><sys_created_by>admin</sys_created_by><sys_created_on>2026-10-25 23:33:16</sys_created_on><sys_id>8262ee17c3c01310acaaf64d05013100</sys_id><sys_mod_count>0</sys_mod_count><sys_name>PKIFactorClient</sys_name><sys_package display_value="PKIFactor" source="x_2273904_pkifac_0">6e66f766c3049f10acaaf64d0501314a</sys_package><sys_policy/><sys_scope display_value="PKIFactor">6e66f766c3049f10acaaf64d0501314a</sys_scope><sys_update_name>sys_script_include_8262ee17c3c01310acaaf64d05013100</sys_update_name><sys_updated_by>admin</sys_updated_by><sys_updated_on>2026-10-25 23:33:16</sys_updated_on></sys_script_include></record_update>1847062607d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:54d6df3e5bc3c41310acaaf64d050131a101a175ddf79a0000001admin2026-10-26 01:41:54
CertificateForm Layoutglobal5bf9736e7e049f101d7a5349c61645155bf9736e7e049f101d7a5349c6164515:-952452240INSERT_OR_UPDATE6e66f766c3049f10acaaf64d0501314acustomersys_user_role_1dc39b1011254f85a4b6b12bcc0c1192trueAPI access role for PKIFactor - allows REST API operations on certificate datafalseGAaCA24QD/X6SAXrzon1u9NkdjCEPpGMWkXqYe8wy5g=truex_2273904_pkifac_0.api_userfalseapi_usersys_user_roleadmin2026-10-23 22:00:281dc39b1011254f85a4b6b12bcc0c11920x_2273904_pkifac_0.api_user6e66f766c3049f10acaaf64d0501314a6e66f766c3049f10acaaf64d0501314asys_user_role_1dc39b1011254f85a4b6b12bcc0c1192admin2026-10-23 22:00:28]]>833488182d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:54d6df3e5bc3c41310acaaf64d050131b401a175ddf3e00000001admin2026-10-26 01:41:54
x_2273904_pkifac_0.api_userRoleglobal17f9736e18049f106892cf4134f7fc5417f9736e18049f106892cf4134f7fc54:-372880792DELETE6e66f766c3049f10acaaf64d0501314acustomeritem_option_new_6e622257c3c01310acaaf64d0501317d<?xml version="1.0" encoding="UTF-8"?><record_update table="item_option_new"><item_option_new action="DELETE"><active>true</active><attributes/><cat_item display_value="Renouveler un certificat">2e622257c3c01310acaaf64d05013138</cat_item><category/><choice_direction>down</choice_direction><choice_field/><choice_table/><conversational_label/><create_roles/><default_html_value/><default_value/><delete_roles/><delivery_plan/><description/><disable_initial_slot_fill>false</disable_initial_slot_fill><display_title>false</display_title><do_not_select_first>false</do_not_select_first><dynamic_default_value/><dynamic_ref_qual/><dynamic_value_dot_walk_path/><dynamic_value_field/><enable_also_request_for>false</enable_also_request_for><example_text/><field/><global>false</global><help_tag>More information</help_tag><help_text/><hidden>false</hidden><include_none>false</include_none><instructions/><layout>normal</layout><list_table/><lookup_dependent_question/><lookup_label/><lookup_price/><lookup_source/><lookup_table/><lookup_unique>false</lookup_unique><lookup_value/><macro/><macroponent/><mandatory>true</mandatory><map_to_field>false</map_to_field><mask_use_confirmation>false</mask_use_confirmation><mask_use_encryption>false</mask_use_encryption><name>id_certificat</name><not_available_conversation>false</not_available_conversation><order>200</order><post_insert_script/><price_if_checked>0</price_if_checked><pricing_implications>false</pricing_implications><published_ref/><question_text>Numéro du certificat dans PKIFactor</question_text><read_only>false</read_only><read_roles/><read_script/><rec_lookup_price/><rec_price_if_checked>0</rec_price_if_checked><record/><record_producer_table/><reference/><reference_qual/><reference_qual_condition/><rich_text/><roles_to_use_also_request_for/><save_script><![CDATA[/** This script is executed before the Record is generated
* `current`- GlideRecord produced by Record Producer
* Don't use `current.update()` or `current.insert()` as the record is generated by Record Producer
* Don't use `current.setValue('sys_class_name', 'xxx')` as this will trigger reparent flow and can cause data loss
* Avoid `current.setAbortAction()` and generate a separate record
* Use `producer.var1` to access variables
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Numéro du certificat dans PKIFactorVariableglobal98e2aa972ac013104d224f07af59f2bc98e2aa972ac013104d224f07af59f2bc:-1863696891,a6622257d2c01310e05f744b664d5b8c:-2134150168DELETE6e66f766c3049f10acaaf64d0501314acustomersc_cat_item_2e622257c3c01310acaaf64d05013138restrictedtrueon_desktopfalseca62ee17c3c01310acaaf64d05013118system0523da512c611228900811a37c97c20141970-01-03 00:00:00non_zerounspecifiedfalsetruefalsefalsefalseuse_desktop_pictureRenouveler un certificatfalsefalsefalsefalsefalsefalsefalsetruefalsefalsefalsefalsefalse06816f79cc0a8016401c5a33be04be441JavaScript: popupOpenStandard("com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id=2e622257c3c01310acaaf64d05013138&sysparm_preview=true", "summary");0e0d08b13c3330100c8b837659bba8fb4Renouvellement d'un certificat PKIFactor (nouvelle CSR)falsefalsesc_cat_itemadmin2026-10-25 23:33:182e622257c3c01310acaaf64d050131387Renouveler un certificat6e66f766c3049f10acaaf64d0501314a6e66f766c3049f10acaaf64d0501314asc_cat_item_2e622257c3c01310acaaf64d05013138system2026-10-25 23:35:21itemtrue7truetruetrue]]>568279171d6df3a5bc3841310acaaf64d050131c5falseadmin2026-10-26 01:41:53dadf3e5bc3c41310acaaf64d0501318401a175ddf7020000001admin2026-10-26 01:41:53
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